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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terry Lankford

November 6, 2024

5  out of  5
rating by Terry Lankford
"Friendly, fast and great price on auto. Best experience dealing with car insurance."
We responded:
"Thank you so much for the kind words!! We look forward to continuing to support your insurance needs."
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joshua seabrease

October 29, 2024

5  out of  5
rating by joshua seabrease
"Cyndy was great and very helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chris Freeman

October 29, 2024

5  out of  5
rating by Chris Freeman
"My experience with Cyndy was excellent! I was referred to Cyndy at Sherye Sims - State Farm, by my father who had recently purchased a new home and needed policies. My homeowners policy at the time was up for renewal and went up 27% with no new claims! I reached out to Cyndy and she was able to get me the same coverage on my home and auto for a much better rate. She took the time to review my current policies and answer all my questions about the new State Farm policies. I appreciate her hard work and willingness to go above and beyond!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jonae Mayfield

October 25, 2024

5  out of  5
rating by Jonae Mayfield
"Amanda was very professional. I believe we got a really good rate. Thank you"
We responded:
"Thank you for the kind words!"
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Kaylob Scott

October 25, 2024

5  out of  5
rating by Kaylob Scott
"I am a new driver trying to find a good car insurance company that I can work with. Amanda was a fantastic help providing me with all the information that I needed. She provided with a general quote and also gave me suggestions on what I can do to get a better quote."
We responded:
"Thank you!! It was great to work with you!"
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Jermaine Johnson

October 8, 2024

5  out of  5
rating by Jermaine Johnson
"Awesome guest service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ken Cocolin

September 10, 2024

5  out of  5
rating by Ken Cocolin
"Amanda at State Farm is exceptional! She's always prompt, knowledgeable, and genuinely cares about her clients. Whether I have a quick question or need detailed guidance, Amanda goes above and beyond to provide excellent service. She makes the insurance process smooth and stress-free. Highly recommend!"
We responded:
"Thank you so much for the kind words!! It was a pleasure working with you. "
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anthony villa

August 2, 2024

5  out of  5
rating by anthony villa
"Great service. Amanda Miltenberger answered all of my many questions quickly with solid information. A great agent and a great agency for all of your insurance needs."
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Manoj Varghese

June 20, 2024

5  out of  5
rating by Manoj Varghese
"A+++ CUSTOMER SERVICE!! I highly recommend this State Farm Insurance Agency with Sherye Sims, and all the wonderful help Cyndy provided to help me with my policies. I had a policy in MD for many years with them, and then recently moved to FL. They helped me transition my insurance policy to FL, but I had troubles with the MD MVA to transfer my license plate/title/registration. As a result, the MD MVA decided to fine me for an insurance violation for a lapse in MD insurance coverage. I immediately called, and Cyndi helped me get a policy backdated. However there was a gap in coverage for about 30 days. When I got to the MVA, they verified all the paperwork and even waived insurance violation fee. Cyndy and Sherye helped me resolve a complicated and messy situation between the MVA of MD and DMV of FL, and I'm so grateful for their support and great attention to detail."
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Jamie Manis

February 24, 2024

5  out of  5
rating by Jamie Manis
"Cyndy was so helpful with switching our insurance, got us a great rate and all the coverages we needed. I would recommend them to anyone looking to save money and actually talk to someone pleasant."
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Donna H

January 12, 2024

5  out of  5
rating by Donna H
"Fantastic experience. A quote only takes a very minutes and you are on your way to real savings. Meagan is a gem, at the Black Rock Rd location, I highly recommend her for her great personality and stellar Customer Service. Thank you so much"
We responded:
"Donna, it was truly a pleasure working with you and Michael. I thank you for choosing State Farm. I appreciate your kind words and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Welcome to the State Farm Family!"
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Danielle Greig

January 3, 2024

5  out of  5
rating by Danielle Greig
"Working with Cyndy to switch my insurance over has been super easy & painless. 10/10 recommend her!"
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Zach Vance

December 15, 2023

5  out of  5
rating by Zach Vance
"Cyndy was very helpful and took care of everything I needed in a timely manner with good advice."
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Michael Jordan

December 1, 2023

5  out of  5
rating by Michael Jordan
"Sherye and her staff are always pleasant to work with. Never a problem that can't be solved. Very thankful to have found an agent that truly values their customers experience."
We responded:
"Thank you so much for your very kind review. We are happy to hear that our customers feel taken care of each time they call our office."
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Adam Harriger

November 8, 2023

5  out of  5
rating by Adam Harriger
"The Sims agency is awesome and Meagan Warehime took awesome care of me. Super knowledgeable and I highly recommend them."
We responded:
"Adam, Thank you for your 5-STAR review. Providing the very best in customer service is very important to us. We appreciate your continual support of our State Farm Agency - Meagan"
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Larry Boyd

November 8, 2023

5  out of  5
rating by Larry Boyd
"Excellent customer service and fair rates."
We responded:
"Larry - Thank you for your positive review. Here at Sherye Sims' State Farm agency, we pride ourselves in providing the very best in customer service. -Meagan"
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Troy Hamilton

September 19, 2023

5  out of  5
rating by Troy Hamilton
"Meagan W took exceptional care of me and my new policy with State Farm. She explained in detail what my plan covered and helped to set up auto pay each month. She was informative and helpful with a quote. I highly recommend doing business with her."
We responded:
"Dear Troy, Thank you for taking the time to leave us an excellent review! Customer satisfaction is our priority, and your review reaffirms the hard work we contribute daily. We're thrilled you loved your experience at our State Farm office. I appreciate your kind words, WELCOME TO THE STATE FARM FAMILY! Thank you, Meagan Warehime"
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Jim Stanley

August 2, 2023

5  out of  5
rating by Jim Stanley
"Cyndy made a difficult job quick and easy. Thanks for getting us a fast quote for our home and getting us signed up quick!"
We responded:
"It was a pleasure working with you! You were a big help in making the process so quick and easy."
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Tanner Myers

July 27, 2023

5  out of  5
rating by Tanner Myers
"Cyndy was an awesome help in setting up my renters insurance policy!!! I will be going back to this office for insurance policies in the future."
We responded:
"Thank you! Hope to write you a Homeowner's Policy in the future. "
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Ken “Tuch” Marsh

May 22, 2023

5  out of  5
rating by Ken “Tuch” Marsh
"The service provided by Cyndy Jermain is exceptional. She provided me more details for whatever concern I had, and helped me get the best rates possible. I would recommend State farm any day because of her excellent customer service"
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Benjamin Becker

May 10, 2023

5  out of  5
rating by Benjamin Becker
"Very helpful and responsive to my calls and questions! Cyndy is very polite and does an excellent job."
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dartbobby

April 20, 2023

5  out of  5
rating by dartbobby
"I was trading in a car yesterday and had to remove the old car and add the new car to my insurance policy....I was not looking forward to it.....I was dreading the increase in premium....but after one short call with Cyndy I was 100 % satisfied and now had my new car added for only $16 extra per month. Thank you Cyndy for being so pleasant and quick handing my changes. Sincerely, Robert Y"
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Ashaan Scott

April 12, 2023

5  out of  5
rating by Ashaan Scott
"Keith Green was very helpful and knowledgeable in my transactions"
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Rachel Marders

March 20, 2023

5  out of  5
rating by Rachel Marders
"Cyndy Jermaine provides outstanding customer service anytime I have to reach out. She helped me find an auto insurance plan that was considerably less than the plan I had for years with a competitor with better coverage. She also helped me find affordable life and renters insurance that ended up getting me a discount on my auto. I really appreciate her always listening to my needs and finding multiple options for me to choose from."
We responded:
"Thank you very much, we are so happy to have you as a customer. "
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Deb Cushing

March 14, 2023

5  out of  5
rating by Deb Cushing
"Just bought a new car, changing the policy was painless. Keith Green went above and beyond to provide quick answers to my questions."
We responded:
"Thank you so much, welcome to State Farm!"